Author: Mike Leibling
Publisher: Kogan Page
Keywords: people, difficult, handle, types, over, tick, guide
Number of Pages: 208
Published: 2009-05-28
List price: $19.95
ISBN-10: 0749454598
ISBN-13: 9780749454593

The new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Mike Leibling describes each difficult situation, analyzes how it arises, and suggests strategies for dealing with the problem. Disruptive behavior patterns can be addressed once and for all, instead of handling them as one-off events. Personalities addressed in the new edition include: Disrespectful People, Gossips, Must-Have-the-Last-Word People, Plodders, and U-Turners. How People Tick is full of tips for handling “diffi

Author: Helga Drummond
Publisher: Kogan Page
Keywords: build, brilliant, business, risk, opportunity, entrepreneur, spot, successful
Number of Pages: 192
Published: 2009-07-28
List price: $19.95
ISBN-10: 0749455144
ISBN-13: 9780749455149

How to be a Successful Entrepreneur explains how to improve the odds of business success. It will help entrepreneurs steer clear of potentially catastrophic risks and errors while spotting and exploiting good opportunities. The author addresses important decisions such as: How do I recognize a good opportunity? When should I take a risk? When should I cut my losses? When is the best time to sell a thriving business? How do I know what’s best for me?Real-life examples include the failure of Barings bank, the success of Dell computers, and business-changing decisions by Coca-Cola.

Authors:Esther Cameron, Mike Gree,
Publisher: Kogan Page
Keywords: change, tools, techniques, models, organizational, complete, sense, management, making, guide
Number of Pages: 304
Published: 2009-03-28
List price: $45.00
ISBN-10: 0749453109
ISBN-13: 9780749453107

Written for students and professionals alike, Making Sense of Change Management is a classic text in the field of change management. It is aimed at anyone who wants to understand why change happens, how it happens and what needs to be done to make change a welcome rather than a dreaded concept. It offers considered insights into the many frameworks, models and ways of approaching change and helps the reader apply the right approach to each unique situation. This updated edition includes new chapters on recent and emerging research in the area of change management and guidance on how to mana

Authors:Stephen Neale, Lisa Spencer-Arnell, Liz Wilso,
Publisher: Kogan Page
Keywords: leaders, coaches, individual, performance, improving, intelligence, coaching, emotional
Number of Pages: 244
Published: 2009-03-28
List price: $39.95
ISBN-10: 074945458X
ISBN-13: 9780749454586

Emotional Intelligence Coaching examines how emotions and habits can impact performance. Emotional intelligence can help coaches recognize how attitudes -- both their own and their clients’ -- prevent people from reaching their potential and how to replace them with more useful attitudes, feelings and thoughts. The authors present the various models and tools that coaches can use to help them become more emotionally intelligent when coaching.The book explains the basic principles of emotional intelligence and how these relate to coaching for performance. It includes practical activitie

Authors:Patrick Forsyth, Frances Kay,
Publisher: Kogan Page
Keywords: tough, difficult, economic, conditions, success, business, tactics, times, maintain
Number of Pages: 160
Published: 2009-02-28
List price: $17.95
ISBN-10: 0749455217
ISBN-13: 9780749455217

In difficult economic times, decision-makers in business need to take decisive action. It is essential that they combat the pressures and respond to difficult market and economic conditions in a way that minimizes negative effects.   Tough Tactics for Tough Times provides a head start in difficult circumstances. It sets out fifty practical ways to improve finances, including ways to: reduce costs, increase staff effectiveness, maintain a marketing initiative, maximize business from best customers, maintain an awareness of products/services, focus promotional activity where it will do

Author: Patricia Clayto
Publisher: Kogan Page Ltd
Keywords: business, requirements, sunday, times, financial, developm, legal, law, practical, guide, essential
Number of Pages: 229
Published: 2009-01-03
List price: $25.50
ISBN-10: 0749453400
ISBN-13: 9780749453404

The financial implications of going in to business are complicated. Independence is tempting, partnership has its pitfalls and private limited companies are as exposed to business misfortune as the sole trader. The structure of your business is a legal framework - it determines your share of profits and losses and your responsibilities to associates and investors. Whether you are setting up as a sole trader, a partnership or a limited company, it is essential to ensure that you are operating within the law. This 13th edition of "Essential Law For Your Business" covers all the key issues which

Author: Ross Garland
Publisher: Kogan Page
Keywords: project, decision, making, effective, guide, governance, practical
Number of Pages: 208
Published: 2009-03-28
List price: $49.95
ISBN-10: 0749453060
ISBN-13: 9780749453060

Effective decision making is a key feature of successful projects. Ineffective decision making leads to project delay and failure. Project Governance takes the reader through the logical steps required to establish a project governance framework for a project or organization. Starting with problems typical of ineffective project governance, it develops a set of principles designed to overcome these problems and builds a framework based on these principles. This comprehensive guide explains how to populate the framework effectively, provides the accountabilities and responsibilities of the ma