Authors:Keki Bhote, Adi Bhote,
Publisher: AMACOM
Keywords: design, experiments, using, quality, class, world
Number of Pages: 512
Published: 2000-01-04
List price: $47.50
ISBN-10: 0814404278
ISBN-13: 9780814404270

This revised, expanded best-seller is a powerful new tool kit for the 21st century.The book that crowned the quality revolution (with over 100,000 copies sold since 1991) is poised to make it happen all over again. This new and expanded edition of the widely influential WORLD CLASS QUALITY not only provides more techniques and case studies, but also extends them into new areas (such as the service sector) and shows how to use them in a wider variety of applications. A new coaching emphasis makes it easy for managers to make these tools available at all levels of a company and even to customers

Authors:Keki Bhote, Adi Bhote,
Publisher: AMACOM
Keywords: environment, overstress, tests, multiple, using, class, reliability, world
Number of Pages: 224
Published: 2004-03-19
List price: $39.95
ISBN-10: 0814407927
ISBN-13: 9780814407929

Six Sigma has been a giant in the quality movement but has been a pygmy in improving field reliability, i.e., reducing failure rates for customers. Traditional reliability techniques are woefully inadequate and produce fictitious reliability numbers. World Class Reliability, by contrast, presents a powerful technique to improve reliability by factors of 10:1 and even 100:1. It is Multiple Environment Overstress Tests (MEOST), used by NASA on its famous Lunar Module. Field failures that are found, traditionally, only after months of field exposure can now be "smoked out" in hours in the design

Author: Keki Bhote
Publisher: AMACOM
Keywords: moving, system, quality, excellence, total, proven, bhote’s, ultimate, six, sigma, keki, power
Number of Pages: 256
Published: 2003-01-28
List price: $29.95
ISBN-10: 0814407595
ISBN-13: 9780814407592

  Developed by Motorola and popularized by Jack Welch and GE, Six Sigma remains today’s hottest program for "zero defect" quality excellence. Now, Keki Bhote, member of the original Motorola team, presents an undiluted approach, applying his trademarked "Ultimate Six Sigma(r)" method to every business process -- from manufacturing and customer retention to supply chain management and leadership. The book is packed with every technique and metric necessary for a fast, smooth implementation, giving readers everything they need to make their own companies world-class in their indus

Author: Keki Bhote
Publisher: AMACOM
Keywords: excellence, quality, sigma, six, ultimate
Number of Pages: 400
Published: 2002-01-22
List price: $75.00
ISBN-10: 0814406777
ISBN-13: 9780814406779

Six Sigma started as a revolutionary quality tool at Motorola, gained fame as a powerful driver of cost savings at GE, and has spawned an entire industry of publications and consultants, many peddling a watered-down version of the original Motorola Six Sigma process. Now, Keki Bhote, one of the founders of Six Sigma, taps into the rigors and rewards of this breakthrough process--but moves it beyond mere quality to focus on total business excellence in 12 key areas. From customer loyalty to leadership to supply chain management, The Ultimate Six Sigma provides the techniques

Author: Keki Bhote
Publisher: AMACOM
Keywords: design, experiments, using, quality, class, world
Number of Pages: 240
Published: 1991-11-26
List price: $27.95
ISBN-10: 0814450539
ISBN-13: 9780814450536

Bhote, a highly-experienced quality consultant, presents the Design of Experiments tools created by quality guru Dorian Shainin. The author explains and elucidates in a clear and nontechnical style how Shainin’s techniques work and how to apply them to a company’s quality problems. Readers will see that these proven techniques not only solve quality problems but prevent them from developing in the first place. Included are case studies to illustrate all techniques and practice exercises.Book Description "The book that crowned the quality revolution (with over 100,000 copies sold s