Author: Phillip Van Hooser
Publisher: Wiley
Keywords: winning, customers, loyalty, wowing, wooing, way, secrets, willie
Number of Pages: 208
Published: 2005-09-08
List price: $19.95
ISBN-10: 0471748072
ISBN-13: 9780471748076

Praise for Willie’s Way: "Willie’s Way is a fascinating compilation of real-life customer service stories that actually make a difference. It’s about building your brand one customer at a time. Read how enthusiasm, confidence, and sincerity can impact your customers, grow revenues, and impact your bottom line. This is the best book I’ve read on customer service in a long time." --Joe Scarlett Chairman of the Board Tractor Supply Company "Wow! Willie’s Way is simply infectious. Every reader is sure to find the six secrets to be very practical. In f

Author: James Desena
Publisher: McGraw-Hill
Keywords: customers, wowing, driving, profits, roof, sales, winning, laws, power, selling, key, immutable
Number of Pages: 218
Published: 2003-10-10
List price: $16.95
ISBN-10: 0071416617
ISBN-13: 9780071416610

Reveals the secrets behind the phenomenal success of today’s top sales professionals In The 10 Immutable Laws of Power Selling, leading sales consultant and trainer James DeSena reveals the secret behind the uncanny success of an elite group of sales professionals who consistently break all records, in every selling environment. DeSena shows how the most exceptional performers in the sales arena are those who act like leaders--they take the lead in meeting new challenges, and they adapt to those challenges with innovative solutions and added value for grateful customers. With th