Authors:Roland Bee, Frances Bee,
Publisher: Chartered Institute of Personnel & Development
Keywords: shapers, management, feedback, constructive
Number of Pages: 96
Published: 1998-09-01
List price: $14.45
ISBN-10: 0852927525
ISBN-13: 9780852927526
Constructive feedback plays a vital role in enhancing performance and relationships. The authors help you identify when to give feedback, how best to give it, and how to receive and use feedback yourself. The book offers practical tips on getting it right including ’10 tools of giving constructive feedback’. The book covers: distinguishing between ’destructive’ criticism and ’constructive’ feedback - using feedback to manage better - as an essential element of coaching, counselling, training and motivating your team; dealing with challenging situations and p
Author: Iain Maitland
Publisher: Chartered Inst of Pers/Develop
Keywords: shapers, management, people, motivating
Number of Pages: 96
Published: 1998-11-01
List price: unknow
ISBN-10: 0852927665
ISBN-13: 9780852927663
A guide to motivating people, including advice on: becoming a better leader and co-ordinating winning teams; identifying, setting and communicating achievable targets; empowering others through simple job improvement techniques; encouraging self-development, defining training needs and providing helpful assessment; and ensuring pay and workplace conditions make a positive contribution to satisfaction and commitment.
Author: Alan Fowler
Publisher: Inst Personnel & Dev
Keywords: shapers, management, interview, disciplinary
Number of Pages: 72
Published: 1998-09-01
List price: unknow
ISBN-10: 0852927533
ISBN-13: 9780852927533
"The Disciplinary Interview" will ensure you adopt the correct procedures, conduct productive interviews and manage the outcome with confidence. It offers step-by-step guidance on the whole process, including: understanding the legal implications - investigating the facts - presenting the management case - probing the employee’s case - diffusing conflict through skilful listening and questioning - distinguishing between conduct and competence - weighing up the alternatives - dismissing or dropping the case; disciplining and improving performance through counselling and training.
Author: Alan Fowler
Publisher: Chartered Institute of Personnel & Development
Keywords: shapers, management, influencing, persuading, negotiating
Number of Pages: 96
Published: 1998-09-01
List price: $14.45
ISBN-10: 085292755X
ISBN-13: 9780852927557
Develop the critical skills you need to manage your staff effectively, bargain successfully with colleagues or deal tactfully with superiors.
