Author: Terry G. Vavra
Publisher: ASQ Quality Press
Keywords: satisfaction, customer, measurement, reporting, programs, analyzing, guide, improving, creating, conducting
Number of Pages: 490
Published: 1997-06-01
List price: $50.00
ISBN-10: 0873894057
ISBN-13: 9780873894050

Since more and more attention is being focused on customer value management, it is important to have a resource that synthesizes many bodies of research about how to obtain and interpret customer satisfaction data. Vavra provides rationale, identifies opportunities, and suggests specific programs to improve the measurement of customer satisfaction in your organization.

Author: Derek R. Allen
Publisher: Amer Society for Quality
Keywords: customer, management, satisfaction, metrics, complex, loyalty, organizations, guide, research, comprehensive, integrating
Number of Pages: 248
Published: 2004-04
List price: $66.00
ISBN-10: 0873895932
ISBN-13: 9780873895934

Author: Gillian Greenwood
Publisher: Crown
Keywords: novel, satisfaction
Number of Pages: 320
Published: 2007-06-19
List price: $24.00
ISBN-10: 0307351386
ISBN-13: 9780307351388

Who hasn’t occasionally looked at a friend and wished to swap lives—to leave behind the normal routine of their own for the excitement and intrigue of all they don’t have? Is anyone ever really satisfied with his or her life?Is Amy, who married James and built a life and a family with him, satisfied by the house and the children? Or does she lie awake at night wishing she was young and glamorous like her sister Grace, or free and unfettered like her twin, Thea? And James? Is he happy? He loves Amy—of course he does—but what if he had a chance with someone else, someone sexy and fresh

Author: Alina Reyes
Publisher: Grove Press
Keywords: novel, erotic, satisfaction
Number of Pages: 160
Published: 2004-07-15
List price: $12.00
ISBN-10: 0802141463
ISBN-13: 9780802141460

The internationally best-selling author of The Butcher and Behind Closed Doors, Alina Reyes has spun sumptuous erotic tales out of a carnivalesque scene with a cameo from Batman and a corpulent butcher’s dirty fantasies. Satisfaction is an equally witty, fearless, and playful take on contemporary sexual mores and the normalization of "kink." A typical suburban American couple, Babe and Bobby have been married for several years and are dismayed that their sex life no longer thrills them. But when Babe spies on her husband in the garage, pleasuring another woman on the hood of his vintage Cadi

Author: J. California Cooper
Publisher: Anchor
Keywords: satisfaction, search
Number of Pages: 368
Published: 1995-09-01
List price: $14.95
ISBN-10: 0385467869
ISBN-13: 9780385467865

The folk flavor of her storytelling has earned her constant comparison to Langston Hughes and Zora Neale Hurston, but through four collections of short stories and two novels, J. California Cooper has proven that hers is a wholly original talent --one that embraces readers in an ever-widening circle from one book to the next. With In Search Of Satisfaction, Cooper gracefully portrays men and women, some good and others wickedly twisted, caught in their individual thickets of want and need. On a once-grand plantation in Yoville, "a legal town-ship founded by the very rich for their

Author: Sri Chinmoy
Publisher: Aum Publications
Keywords: satisfaction, god, perfection, man, meditation
Number of Pages: 304
Published: 1989-06-01
List price: $11.95
ISBN-10: 0884974448
ISBN-13: 9780884974444

This classic introduction remains an enduring favourite. With the simplicity and clarity that is the hallmark of Sri Chinmoy s writings, this comprehensive guide takes you from the first stages of concentration and meditation through the advanced practice of contemplation. Topics include: * Meditation techniques that anyone can learn * How to unfold your deepest spiritual self * Developing your power of concentration * How to find and keep lasting peace of mind * How to break through negative emotions like anger and fear * Awakening the heart center to discover the power of your

Author: Thea Devine
Publisher: Kensington
Keywords: volume, satisfaction
Number of Pages: 384
Published: 2004-05-01
List price: $14.00
ISBN-10: 0758204019
ISBN-13: 9780758204011