Authors:Jody Freeman, Martha Minow,
Publisher: Harvard University Pre
Keywords: democracy, american, outsourcing, contract, government
Number of Pages: 552
Published: 2009-02-28
List price: $49.95
ISBN-10: 067403208X
ISBN-13: 9780674032088

The dramatic growth of government over the course of the twentieth century since the New Deal prompts concern among libertarians and conservatives and also among those who worry about government’s costs, efficiency, and quality of service. These concerns, combined with rising confidence in private markets, motivate the widespread shift of federal and state government work to private organizations. This shift typically alters only who performs the work, not who pays or is ultimately responsible for it. “Government by contract” now includes military intelligence, environmental

Author: Paul R. Verkuil
Publisher: Cambridge University Press
Keywords: threatens, democracy, functions, government, sovereignty, privatization, outsourcing
Number of Pages: 248
Published: 2007-07-16
List price: $22.99
ISBN-10: 0521686881
ISBN-13: 9780521686884

Reliance on the private military industry and the privatization of public functions has left our government less able to govern effectively. When decisions that should have been taken by government officials are delegated (wholly or in part) to private contractors without appropriate oversight, the public interest is jeopardized. Books on private military have described the problem well, but they have not offered prescriptions or solutions this book does.

Author: Stephanie J. Morgan
Publisher: Wiley-Blackwell
Keywords: management, practice, theory, psychological, outsourcing, human
Number of Pages: 316
Published: 2009-12-02
List price: $74.95
ISBN-10: 0470718706
ISBN-13: 9780470718704

Outsourcing is now a strategic choice for many companies and a continuing issue for managers and consultants. The transfer, negotiation and ongoing management of outsourced contracts all demand a great deal of people management. Yet, while the implications for those directly affected may be numerous and wide-ranging, very little has been written on how to sensitively and successfully manage the transfer of such individuals – along with the emotional needs of those left behind. This book considers The Human Side of Outsourcing, integrating theory and practice to offer state-of-the-art

Authors:Marcia Robinson, Ravi Kalakota,
Publisher: Mivar Press, Inc.
Keywords: roi, practices, models, business, outsourcing, offshore
Number of Pages: 336
Published: 2004-10
List price: $39.95
ISBN-10: 0974827010
ISBN-13: 9780974827018

Something radical is happening to corporate organizational structures, something subtle yet far-reaching in impact. It is the rapid emergence of offshore outsourcing as a corporate strategy. Cost reduction, productivity improvement, and cheaper labor - these are the promises of offshore outsourcing. This book reveals how GE, American Express, Dell, British Airways, Delta Air Lines, BellSouth, British Telecom, and numerous other companies are successfully using offshore outsourcing to reduce costs associated with IT, customer care, finance and accounting, human resources, and transaction proces

Author: Paul Davies
Publisher: Nicholas Brealey Publishing
Keywords: global, services, revolution, outsourcing, offshoring, india, business, what’s
Number of Pages: 238
Published: 2004-03
List price: $29.95
ISBN-10: 1904838006
ISBN-13: 9781904838005

A global services revolution is taking the business world by storm, as India becomes the world s back office provider. From call centers and claims processing to human resources, accounting and even legal operations, service jobs are migrating from the West to India by the thousand each year. While cost reduction is often the initial goal of "offshoring," What s This India Business? clearly demonstrates its real value: increased quality and greater effectiveness. Rich in examples and expert advice, this nuts-and-bolts guide shows what it takes to surge ahead of market trends, build a sustainab

Authors:Douglas Brown, Scott Wilso,
Publisher: Wiley
Keywords: challenges, opportunities, changes, manage, book, outsourcing, black
Number of Pages: 384
Published: 2005-05-02
List price: $37.95
ISBN-10: 0471718890
ISBN-13: 9780471718895

Revised for 2009 and beyond, The Black Book of Outsourcing is a comprehensive guide and directory for the evolving field of outsourcing, including expert advice on how to operate an outsourcing program. Valuable governance checklists, offshoring insights, best practices and one-of-kind resources are featured in this bible of the outsourcing industry. First published in 2005, this topical, bestselling manual explores the evolution of both outsourcing buyers and suppliers. Outsourcing and research gurus Douglas Brown and Scott Wilson chart a course of advice for business leaders charged with ma

Authors:Linda Cohen, Allie Young,
Publisher: Harvard Business Press
Keywords: growth, agility, achieve, outsourcing, moving, multisourcing
Number of Pages: 243
Published: 2005-11-14
List price: $35.00
ISBN-10: 1591397979
ISBN-13: 9781591397977

Over the last decade, the number of services that can be outsourced has grown exponentially. Yet research suggests that 50 percent of outsourcing contracts signed during the last three years will fail to meet expectations. Gartner sourcing experts Linda Cohen and Allie Young argue that this is because most organizations are utilizing ad-hoc approaches to outsourcing that are both short-sighted and ineffective. Based on extensive, multiyear research, this book unveils a new operational model—multisourcing—that seamlessly blends internally and externally delivered services not just to cut co