Author: Darryl S. Doane; Rose D. Sloat
Publisher: HRD Press
Keywords: excuses, service, customer, excellent, delivering
Number of Pages: 124
Published: 2001-11-01
List price: $12.95
ISBN-10: 0874256143
ISBN-13: 9780874256147
This insightful and funny handbook identifies everyday excuses for why customers don’t receive first class service—and suggests what reps on the front-line should do or say instead. Excuses, Excuses, Excuses is designed to increase service employees’ awareness of the attitudes that frustrate customers—and drive business away. There’s no better way to reinforce the importance of caring, professional and customer-focused service. The authors—both established experts in customer service—highlight 117 excuses commonly heard and used, including: • Excuse #1: My computer is dow
Author: John Foster
Publisher: Oxford University Press
Keywords: excuses
Number of Pages: 128
Published: 2004-05-06
List price: $10.35
ISBN-10: 0192763164
ISBN-13: 9780192763167
From best-selling anthologist John Foster, this is a classic best-selling anthology of poems about schools.
Author: Curtis Hutson
Publisher: Sword of the Lord
Keywords: excuses
Number of Pages: 24
Published: 2000-08
List price: $0.50
ISBN-10: 0873982169
ISBN-13: 9780873982160
Author: Stanley Yeo
Publisher: Gaunt Inc.
Keywords: murder, excuses, partial
Number of Pages: 287
Published: 1991-06
List price: $53.00
ISBN-10: 1862870470
ISBN-13: 9781862870475
Author: Dr. Wayne W. Dyer
Publisher: ReadHowYouWant
Keywords: begone, excuses
Number of Pages: 376
Published: 2009-08-31
List price: $27.99
ISBN-10: 1427088470
ISBN-13: 9781427088475
Toss Out Those Tired Old Excuses...Once and for All! Within the pages of this transformational book, Dr. Wayne W. Dyer reveals how to change the self-defeating thinking patterns that have prevented you from living at the highest levels of success, happiness, and health. Even though you may know what to think, actually changing those thinking habits that have been with you since childhood might be somewhat challenging. If I changed, it would create family dramas ... I’m too old or too young ... I’m far too busy and tired ... I can’t afford the things I truly want ... It would
Author: Dr. Wayne W. Dyer
Publisher: ReadHowYouWant
Keywords: begone, excuses
Number of Pages: 388
Published: 2009-09-02
List price: $27.99
ISBN-10: 1427088454
ISBN-13: 9781427088451
Toss Out Those Tired Old Excuses...Once and for All! Within the pages of this transformational book, Dr. Wayne W. Dyer reveals how to change the self-defeating thinking patterns that have prevented you from living at the highest levels of success, happiness, and health. Even though you may know what to think, actually changing those thinking habits that have been with you since childhood might be somewhat challenging. If I changed, it would create family dramas ... I’m too old or too young ... I’m far too busy and tired ... I can’t afford the things I truly want ... It would
Author: John Tardy
Publisher: Lulu.com
Keywords: excuses, work
Number of Pages: 36
Published: 2006-08-10
List price: unknow
ISBN-10: 1411661478
ISBN-13: 9781411661479
If you enjoy maximizing your vacation, sick and personal days,and you seek more knowledge about the techniques others have used to take much deserved time off, this book is for you. It is comprised of the best "Get out of work excuses" the author has heard from his employees over the years.
