Author: Glenn Shepard
Publisher: Wiley
Keywords: employees, difficult, performers, turning, guide, problem, manage
Number of Pages: 198
Published: 2005-07-29
List price: $14.95
ISBN-10: 0471730432
ISBN-13: 9780471730439
There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality and the labor pool includes some people who donat want a job - just a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees. This comprehensive book will tell you how to set new hires up for success, structure compensation packages to maximize their involvement and work ethic, deal with problem areas before they become bad behavior, and motivate slow and often unmotivated employees. You’ll l
Authors:James L. Heskett, W. Earl Sasser, Leonard A. Schle
Publisher: Free Pre
Keywords: employees, customers, treat, chain, profit, value
Number of Pages: 400
Published: 2003-01-09
List price: $35.00
ISBN-10: 0743225694
ISBN-13: 9780743225694
James Heskett, Earl Sasser, and Leonard Schlesinger reveal powerful new evidence that paying close attention to the employee-customer relationship will enable any organization to be a low-cost provider and achieve superior results -- proving that you can have it all, a goal thought inadvisable just a few short years ago. At the heart of this bold assertion is the authors’ indisputable conclusion supported by thirty-one years of groundbreaking research: today’s employee satisfaction, loyalty, and commitment strongly influences tomorrow’s customer satisfaction, loyalty, and co
Author: Diane Arthur
Publisher: AMACOM
Keywords: orienting, new, recruiting, selecting, interviewing, employees, amp
Number of Pages: 384
Published: 2005-12-06
List price: $49.95
ISBN-10: 0814408613
ISBN-13: 9780814408612
Nothing is more important to the productivity of an organization than its hiring program. For almost 20 years, this book has been the go-to reference on every aspect of the employment process. Known for its practical and down-to-earth approach and jargon-free tone, Recruiting, Interviewing, Selecting & Orienting New Employees is now in its Fourth Edition, with fresh information on today’s recruitment challenges, interview methods such as peer interviewing and video interviews, documentation issues, reference-checking guidelines, and new orientation programs. Readers will also find e
Author: Diane Arthur
Publisher: AMACOM
Keywords: orienting, new, recruiting, selecting, interviewing, employees, amp
Number of Pages: 384
Published: 1998-07-21
List price: $59.95
ISBN-10: 0814404014
ISBN-13: 9780814404010
RECRUITING, INTERVIEWING, SELECTING, AND ORIENTING NEW EMPLOYEES Third Edition Now available in an updated and expanded edition, this classic how-to guide equips human resources professionals with the skills and tools to get the best people on board. Filled with sample forms, interview questions, and handy checklists, the book goes step by step through the entire hiring process, from effective use of recruitment sources to proper orientation of new hires. It also includes four completely new chapters on the hot issues of workplace diversity, electronic recruiting, comp
Author: Ken Lloyd
Publisher: Career Pre
Keywords: deserve, employees, boss
Number of Pages: 224
Published: 2002-04-01
List price: $17.99
ISBN-10: 1564145891
ISBN-13: 9781564145895
This book breaks the mold of how bosses viewed their employees in the past, and replaces it with an approach far more in tune with today’s workforce. Instead of focusing on what a boss expects from employees, this book shows a boss how to consider what employees deserve from them and how to fulfill those expectations. A boss, manager or leader who approaches his or her role from this perspective, will be more able to generate and sustain employee productivity, loyalty, motivation, and teamwork. He or she will use the key strategies presented within this book to establish the most effecti
Author:
Publisher: Harvard Business Press
Keywords: mentor, pocket, employees, laying
Number of Pages: 112
Published: 2009-09-01
List price: $9.95
ISBN-10: 1422129683
ISBN-13: 9781422129685
Implementing a layoff is one of the most difficult and painful challenges a manager can face. Handled skillfully and compassionately, a layoff can set your team and your company on a positive new path. But, when handled improperly, layoffs can have negative effects that impact morale, productivity and more. This volume provides managers with valuable advice proven strategies for laying off employees.
Author: R. Brayton Bowe
Publisher: McGraw-Hill
Keywords: employees, rewarding, recognizing
Number of Pages: 256
Published: 2000-06-28
List price: $17.00
ISBN-10: 0071356177
ISBN-13: 9780071356176
Positive feedback and meaningful recognition are proven and valuable but too often overlooked management tools. In an environment of continued downsizing, corporate mistrust, and employment at will, more than gimmicks and quick fixes are needed to instill commitment and inspire achievement. Recognizing and Rewarding Employees gives managers and leaders solid insight to what truly motivates employees, both intrinsically and extrinsically. Practical business strategies are thoughtfully presented along with hundreds of hands-on tips and ideas for encouraging peak performance.
