Author: Gerard Blokdijk
Publisher: Emereo Pty Ltd
Keywords: desk, helpdesk, jobs, software, computer, support, topics, success, secrets, need, covering
Number of Pages: 180
Published: 2008-01-01
List price: $15.95
ISBN-10: 0980459982
ISBN-13: 9780980459982

There has never been a Help Desk manual like this. 100 Success Secrets is not about the ins and outs of the Help Desk. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print:. This book is also not about a Help Desk’s best practice and standards details. Instead it introduces everything you want to know to be successful with and in a Help Desk: Advantages That Help Desk LAN Analysts, PC Technicia

Authors:Brian W.J. Mahy, Marc H.V. van Regenmortel,
Publisher: Academic Press
Keywords: desk, encyclopedia, virology, plant, fungal
Number of Pages: 632
Published: 2009-10-29
List price: $99.95
ISBN-10: 0123751489
ISBN-13: 9780123751485

This volume consists of 85 chapters that highlight recent advances in our knowledge of the viruses that infect plants and fungi. It begins with general topics in plant virology including movement of viruses in plants, the transmission of plant viruses by vectors, and the development of virus-resistant transgenic plants. The second section presents an overview of the properties of a selection of 20 well-studied plant viruses, 23 plant virus genera and a few larger groups of plant viruses. The third section, which is abundantly illustrated, highlights the most economically important virus diseas

Author: Dana Shilling
Publisher: Aspen Publishers
Keywords: book, desk, lawyer, lawyers
Number of Pages: 1496
Published: 2009-12-18
List price: $190.00
ISBN-10: 0735590915
ISBN-13: 9780735590915

Lawyer’s Desk Book is an extraordinary guide that you can’t afford to be without. Used by over 150,000 attorneys and legal professionals, this must-have reference supplies you with instant, authoritative legal answers, without exorbitant research fees. Packed with current, critical information, Lawyer’s Desk Book includes: Practical guidance on virtually any legal matter you might encounter: real estate transactions, trusts, divorce law, securities, mergers and acquisitions, computer law, tax planning, credit and collections, employer-employee relations, personal i

Authors:Brian W.J. Mahy, Marc H.V. van Regenmortel,
Publisher: Academic Press
Keywords: desk, encyclopedia, virology, general
Number of Pages: 672
Published: 2009-10-29
List price: $99.95
ISBN-10: 0123751462
ISBN-13: 9780123751461

This volume, derived from Encyclopedia of Virology, provides an overview of the development of virology during the last ten years.  Entries detail the nature, origin, phylogeny and evolution of viruses. It then moves into a summary of our understanding of the structure and assembly of virus particles and describes how this knowledge was obtained. Genetic material of viruses and the different mechanisms used by viruses to infect and replicate in their host cells are highlighted. The volume is rounded out with an overview of some major groups of viruses with particular attention being given

Author: Manuchair Ebadi
Publisher: CRC Press
Keywords: desk, reference, crc, series, pharmacology, clinical, second
Number of Pages: 824
Published: 2007-10-31
List price: $179.95
ISBN-10: 1420047434
ISBN-13: 9781420047431

Since the publication of the bestselling first edition of CRC Desk Reference of Clinical Pharmacology, dramatic discoveries in molecular medicine along with rapid technological advances have revolutionized the diagnosis and resulted in new medications to be used in the treatment of a broad range of human diseases. To stay abreast of these rapidly emerging drugs and novel avenues of treatment constant vigilance is required. Specifically prepared for healthcare professionals, Desk Reference of Clinical Pharmacology, Second Edition offers the most authoritative, comprehensive, informative, and us

Author: Hans-uwe Simon
Publisher: CRC
Keywords: crc, reference, desk, series, allergy, asthma
Number of Pages: 400
Published: 2000-04-26
List price: $134.95
ISBN-10: 0849396840
ISBN-13: 9780849396847

As the prevalence of allergic diseases and asthma has increased in recent years, scientists have intensified research efforts to understand the pathogenesis of these sometimes debilitating conditions. Indeed, researchers have provided key insights-and new concepts-that have changed therapeutic strategies. Moreover, allergic inflammation has served as something of a model in furthering our understanding of regulatory mechanisms of inflammation in general.Presented in an encyclopedic format, the CRC Desk Reference for Allergy and Asthma provides the latest scientific information on allergic dise

Author: Donna Kna
Publisher: Course Technology
Keywords: service, desk, library, infrastructure, concepts, guide
Number of Pages: 396
Published: 2009-03-24
List price: $104.95
ISBN-10: 0324785062
ISBN-13: 9780324785067

A Guide to Service Desk Concepts, Third Edition, discusses the different types of service desks that exist, how they are measured by the organizations they support, the varying roles and skills required within a typical service desk, and the processes and technologies commonly used to ensure the service desk is operating efficiently and effectively. In this edition, the author also includes references to ITIL? V3 best practices, leading quality and IT service management frameworks and standards, up-to-date research, trends, case studies and resources, and the latest information regarding the r