Author: Philip Roth
Publisher: Vintage
Keywords: complaint, portnoy
Number of Pages: 304
Published: 1994-09-20
List price: $14.95
ISBN-10: 0679756450
ISBN-13: 9780679756453

Portnoy’s Complaint n. [after Alexander Portnoy (1933- )] A disorder in which strongly-felt ethical and altruistic impulses are perpetually warring with extreme sexual longings, often of a perverse nature. Spielvogel says: ’Acts of exhibitionism, voyeurism, fetishism, auto-eroticism and oral coitus are plentiful; as a consequence of the patient’s "morality," however, neither fantasy nor act issues in genuine sexual gratification, but rather in overriding feelings of shame and the dread of retribution, particularly in the form of castration.’ (Spielvogel, O. "The Puz

Authors:Janelle Barlow, Claus Moller,
Publisher: Berrett-Koehler Publishers
Keywords: gift, complaint
Number of Pages: 222
Published: 1996-01-01
List price: $19.95
ISBN-10: 1881052818
ISBN-13: 9781881052814

Two business experts explain how to use customer complaints as a valuable feedback resource to overcome customer dissatisfaction, increase communication, expand customer loyalty, find solutions to problems, and more. Original. $50,000 first printing. Tour. IP.

Authors:Bernd Stauss, Wolfgang Seidel,
Publisher: South-Western Educational Pub
Keywords: crm, heart, management, complaint
Number of Pages: 310
Published: 2005-02-28
List price: $41.95
ISBN-10: 0324202644
ISBN-13: 9780324202649

Every company strives for increasing customer satisfaction and loyalty. But without effective complaint management, it’s only a matter of time before the seemingly sweet company-client relationship may turn sour. Drawing from their extensive experience in customer service (both from academic research and practical business perspectives), Stauss and Seidel deliver thorough coverage of complaint management, from helping readers understand why customers complain to illustrating how to handle customer complaints to effectively measuring and analyzing complaints. Complaint Management is an excell

Author: William C. Lauer
Publisher: American Waterworks Association
Keywords: field, guide, investigators, complaint, quality, water
Number of Pages: 105
Published: 2004-11
List price: $48.00
ISBN-10: 1583213465
ISBN-13: 9781583213469

This handbook is an update of the first chapter of the 1986 AWWA book, Maintaining Distribution System Water Quality. It discusses general procedures for haning water quality complaints including preparation and investigation. An extensive chapter includes common compliants and possible solutions.

Author: Lauren Berlant
Publisher: Duke University Pre
Keywords: american, culture, sentimentality, business, complaint, unfinished, female
Number of Pages: 368
Published: 2008-04-30
List price: $23.95
ISBN-10: 0822342022
ISBN-13: 9780822342021

The Female Complaint is part of Lauren Berlant’s groundbreaking “national sentimentality” project charting the emergence of the U.S. political sphere as an affective space of attachment and identification. In this book, Berlant chronicles the origins and conventions of the first mass-cultural “intimate public” in the United States, a “women’s culture” distinguished by a view that women inevitably have something in common and are in need of a conversation that feels intimate and revelatory. As Berlant explains, “women’s” books, f

Authors:William Shakespeare, John Kerrigan,
Publisher: Penguin Classics Hardcover
Keywords: classics, penguin, complaint, lover, sonnets
Number of Pages: 272
Published: 2010-09-28
List price: $20.00
ISBN-10: 0141192577
ISBN-13: 9780141192574

An elaborately annotated edition of Shakespeare’s masterpieces of wit and erotic word-play. When a volume of poetry entitled Shakespeares Sonnets. Never before Imprinted appeared in 1609, Shakespeare was forty-five and most of his greatest plays had seen several performances. Some of the sonnets, speaking of the begetting of children, mortality and memory, art, desire and jealousy, are addressed to a beloved youth; others are addressed to a treacherous mistress, a "dark lady." Appended to the sonnets is "A Lover’s Complaint," a beautiful poem in rhyme-royal in which a young woman

Author: Will Bowen
Publisher: Doubleday Religion
Keywords: enjoying, life, wanted, start, complaining, free, world, stop, complaint
Number of Pages: 192
Published: 2007-10-16
List price: $16.99
ISBN-10: 0385524587
ISBN-13: 9780385524582

“A Complaint Free World is an engaging, enjoyable, easy-to-read reminder that the only permanent, constructive changes you can make in the world are the changes that you make in yourself.”–Gary Zukav, author of The Seat of the Soul and Soul to Soul A SIMPLE PLAN... A LIFE-CHANGING RESULT... A HAPPIER LIFE ·What exactly is a complaint? (Chapter 1) ·Why is complaining destructive? (Chapters 2-3) ·How can I get others around me to stop complaining? (Chapter 3) ·How can we affect social change if we don’t complain? (Chapter 5) ·Why is it so hard to stop complaining? (Chapters 4-6