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Handbook of Public Quality Management (Public Administration and Public Policy)

Author: Stupak/Leitner
Publisher: CRC Press
Keywords: public, policy, administration, quality, handbook, management
Number of Pages: 890
Published: 2001-03-22
List price: $309.95
ISBN-10: 0824704150
ISBN-13: 9780824704155

Book Description:

Surveys theoretical and practical contributions from history, policy, and evaluation dynamics in response to new mandates for high performance and increased productivity in quality management. Encompasses both macro and micro perspectives on the subject, with a holistic approach.


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