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The Complete Guide to Training Delivery: A Competency-Based Approach
Publisher: AMACOM
Keywords: based, approach, competency, delivery, guide, training, complete
Number of Pages: 352
Published: 2000-11-01
List price: $79.95
ISBN-10: 0814404901
ISBN-13: 9780814404904
Book Description:
Effective training delivery is a critical skill for keeping an organization competitive. This book offers, for the first time, a research-based analysis of the 14 key skills (or "competencies") trainers must master to be effective. It provides trainers with pragmatic ways to apply these competencies in the real world. Some of these skills include how to: Analyze materials and learner information -- Establish credibility -- Create a psychological environment that keeps learners’ interest level high -- Communicate effectively -- Use questioning techniques -- Respond positively to trainees’ questions and reactions -- Provide positive reinforcement -- Utilize specific tools (case studies, simulation, lecture, discussion, and others) -- Evaluate afterwards.
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