Getting Past No: Negotiating with Difficult People

Author: William Ury
Publisher: Random House Audio
Keywords: people, difficult, negotiating, past, getting
Published: 2002-01-02
List price: $21.95
ISBN-10: 0553755587
ISBN-13: 9780553755589

Book Description:


Dr. William L. Ury shows listeners how to overcome serious obstacles to negotiation. Whether dealing with an unruly teenager or an office bully, Dr. Ury’s method will help listeners gain control in even the most difficult situations. Most importantly, GETTING PAST NO gets results.


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