Authors:Troy DuMoulin, Rodrigo Flores, Bill Fine,
Publisher: Pink Elephant
Keywords: guide, second, practical, catalog, success, service, defining
Number of Pages: 132
Published: 2008-09-01
List price: $59.00
ISBN-10: 098108110X
ISBN-13: 9780981081106

Building on the success of the first edition, this new edition is aligned with the latest, vital ITIL version 3 content. At the core of this volume is the fundamental principle that the IT Service Catalog has transformed from its role as being one output in the Service Level Management process to becoming the cornerstone deliverable items of a successful IT Service Management organization. NEW! Service Catalog Tools chapter! The Service Catalog is the tool through which IT can define its business value by providing clear, easy-to-access services and support for all other business units strivi

Authors:Gary Case, Troy DuMoulin, George Spalding, Anil C Dis
Publisher: Van Haren
Keywords: guidance, executives, work, strategies, management, service
Number of Pages: 156
Published: 2007
List price: unknow
ISBN-10: 908753048X
ISBN-13: 9789087530488

Pink Elephant Guide to Service Management Strategies

Author: Heinrich Dumoulin
Publisher: World Wisdom
Keywords: treasures, world, religions, japan, history, buddhism, volume, zen
Number of Pages: 520
Published: 2005-09-25
List price: $28.95
ISBN-10: 0941532909
ISBN-13: 9780941532907

In this second volume of his classic history Dumoulin turns his attention to the development of Zen in Japan.

Author: Heinrich Dumoulin
Publisher: World Wisdom
Keywords: amp, china, india, history, buddhism, zen
Number of Pages: 440
Published: 2005-09-25
List price: $26.95
ISBN-10: 0941532895
ISBN-13: 9780941532891

Unparalleled in scope and detail, this classic history of Zen covers all important ideas and developments in the tradition from its beginnings in India through the Sung period in China. It includes chapters on Sakyamuni, the Yogic Element in Buddhism, the relationship between Mayahana and Zen, the Sutra of the Sixth Patriarch, the course of Zen after Hui-Neng, and "the true human of no rank" in the teachings of Lin-Chi. Dumoulin’s work stands as a monumental study against which all other histories of Zen must be measured. Even though this is a history, the luminous heart of Zen still shines

Authors:Ted Husted, Cedric Dumoulin, George Franciscus, David
Publisher: Manning Publications
Keywords: leading, java, framework, applications, web, action, building, struts
Number of Pages: 630
Published: 2002-11
List price: $44.95
ISBN-10: 1930110502
ISBN-13: 9781930110502

Struts solves the most common problems of web development. By basing your application on the Struts web application framework, you can reuse proven solutions and focus on what’s unique to your own case. Struts is an open-source product distributed by the Apache Software Foundation. is a comprehensive introduction to the Struts framework. It covers initial design, data validation, database access, dynamic page assembly, localization, product configuration, and other important areas. It shows you how to use both JSP tags and Velocity templates. It carefully explains the Struts architec

Author: Gil Troy
Publisher: Oxford University Press, USA
Keywords: short, introductions, introduction, reagan, revolution
Number of Pages: 168
Published: 2009-07-30
List price: $11.95
ISBN-10: 0195317106
ISBN-13: 9780195317107

"They called it the Reagan revolution," Ronald Reagan noted in his Farewell Address. "Well, I’ll accept that, but for me it always seemed more like the great rediscovery, a rediscovery of our values and our common sense." Nearly two decades after that 1989 speech, debate continues to rage over just how revolutionary those Reagan years were. The Reagan Revolution: A Very Short Introduction identifies and tackles some of the controversies and historical mysteries that continue to swirl around Reagan and his legacy, while providing an illuminating look at some of the era’s defining p

Author: Leo Troy
Publisher: M.E. Sharpe
Keywords: human, resources, work, issues, collective, bargaining, unions
Number of Pages: 240
Published: 2000-03-01
List price: $45.95
ISBN-10: 0765604701
ISBN-13: 9780765604705

This study examines the transformation in the USA from an organized to a mainly private labour market. The author first discusses the manifold historical conditions that set the stage for the competitive non-union alternative and then asks what makes the non-union system work.