Author: Government Equalities Office
Publisher: TSO (The Stationery Office)
Keywords: government, local, committee, communities, report, response, equality
Number of Pages: 19
Published: 2007-11-13
List price: unknow
ISBN-10: 0101724624
ISBN-13: 9780101724623

Author: OGC - Office of Government Commerce
Publisher: TSO (The Stationery Office)
Keywords: prince2, successful, think, projects, managing, project, management
Number of Pages: 121
Published: 2007-04-30
List price: unknow
ISBN-10: 0113310285
ISBN-13: 9780113310289

Author: Office of Government Commerce
Publisher: The Stationery Office
Keywords: manual, prince, prince2, projects, successful, directing
Number of Pages: 166
Published: 2009-01-06
List price: $82.50
ISBN-10: 0113310609
ISBN-13: 9780113310609

Author: Office of Government Commerce
Publisher: The Stationery Office
Keywords: introduction, official, book, service, itil, lifecycle
Number of Pages: 238
Published: 2007-01-08
List price: $55.00
ISBN-10: 0113310617
ISBN-13: 9780113310616

This publication is your gateway to ITIL. It explains the basic concept of IT Service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. This title introduces ITSM and ITIL, explains why the service lifecycle approach is best practice in today’s ITSM, and makes a persuasive case for change. After showing high level process models, it takes the reader through the main principles that govern the new version: lifecycle stages, governance and decision making, then the principles behind design

Author: Office of Government Commerce
Publisher: The Stationery Office
Keywords: key, element, one, guides, containing, suite, guide, itil, pack
Number of Pages: 386
Published: 2009-03-20
List price: $70.00
ISBN-10: 0113310889
ISBN-13: 9780113310883

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Author: Office of Government Commerce
Publisher: Stationery Office
Keywords: infrastructure, series, library, management, ict
Number of Pages: 297
Published: 2002-05
List price: $146.50
ISBN-10: 0113308655
ISBN-13: 9780113308651

Part of a series that guides business users through the planning, delivery and management of quality IT services, this publication covers network service management, operations management, management of local processors, computer installation and acceptance and systems management.

Author: Office of Government Commerce
Publisher: The Stationery Office
Keywords: management, book, asset, software, guide, itil
Number of Pages: 146
Published: 2009-01-07
List price: $82.50
ISBN-10: 0113311060
ISBN-13: 9780113311064

Appropriate for anyone involved in the governance, management and use of software assets within an organisation, this title, ’ITIL V3 Guide to Software Asset Management’, contains a practical approach to the management of software assets. Aligned with ITIL V3 and ISO/IEC 20000, this book has been developed to assist with the implementation and maintenance of all the necessary Software Asset Management (SAM) processes and procedures. It gives realistic and pragmatic suggestions for the content of a business case for SAM within an organisation. It provides readers with advice and gui