Author: Gerard Blokdijk
Publisher: Emereo Pty Ltd
Keywords: iso, audit, training, guide, quality, checklist, success, secrets, missing, certification
Number of Pages: 168
Published: 2008-03-16
List price: $15.95
ISBN-10: 0980497124
ISBN-13: 9780980497120

There has never been a ISO 9000 ISO 9001 manual like this. 100 Success Secrets is not about the ins and outs of ISO 9000 ISO 9001. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about ISO 9000 ISO 9001’s best practice and standards details. Instead, it introduces everything you want to know to be successful with ISO 9000 ISO 9001.

Author: Gerard Blokdijk
Publisher: Emereo Pty Ltd
Keywords: itil, management, service, training, exams, certification, questions, asked, foundation
Number of Pages: 180
Published: 2008-01-01
List price: $15.95
ISBN-10: 0980459974
ISBN-13: 9780980459975

There has never been a ITIL IT Service Management manual like this. 100 Most Asked is not about the ins and outs of ITIL IT Service Management. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about ITIL IT Service Management’s best practice and standards details. Instead, it introduces everything you want to know to be successful with and in a ITIL IT Service Management

Author: Gerard Blokdijk
Publisher: Emereo Pty Ltd
Keywords: security, study, exam, certification, preparation, guide, application, missing, professional, secrets, success, certified, information, systems, cissp
Number of Pages: 180
Published: 2007-12-17
List price: $15.95
ISBN-10: 0980459958
ISBN-13: 9780980459951

There has never been a CISSP manual like this. 100 Success Secrets is not about the ins and outs of the CISSP. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about a CISSP’s best practice and standards details. Instead it introduces everything you want to know to be successful with and in CISSP.

Author: Gerard Blokdijk
Publisher: Emereo Publishing
Keywords: maintenance, planning, implementation, guide, creation, tools, configuration, management, process, software, cmdb
Number of Pages: 144
Published: 2008-03-20
List price: $29.95
ISBN-10: 0980497140
ISBN-13: 9780980497144

A professional technical roadmap to Configuration Management Database (CMDB) Management, with templates & design documents, mindmaps, roles & responsibilities, KPIs, audit plans & other IT Service Management resources for organizational implementation.

Author: Gerard Blokdijk
Publisher: Emereo Pty Ltd
Keywords: project, management, certification, preparation, knowledge, guide, application, study, missing, success, pmbok, secrets, professional, pmp, exam
Number of Pages: 164
Published: 2008-01-23
List price: $15.95
ISBN-10: 0980471656
ISBN-13: 9780980471656

There has never been a PMP/PMBOK manual like this. 100 Success Secrets is not about the ins and outs of PMP/PMBOK . Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about PMP/PMBOK ’s best practice and standards details. Instead it introduces everything you want to know to be successful with PMP/PMBOK .

Author: Gerard Blokdijk
Publisher: Emereo Pty Ltd
Keywords: center, customer, contact, technology, strategy, operations, bridging, running, secrets, success, complete, guide, starting, improving
Number of Pages: 172
Published: 2007-12-06
List price: $15.95
ISBN-10: 0980459923
ISBN-13: 9780980459920

There has never been a CALL CENTER manual like this. 100 Success Secrets is not about the ins and outs of the CALL CENTER. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about a CALL CENTER’s best practice and standards details. Instead it introduces everything you want to know to be successful with and in a CALL CENTER. Some of the contents: The Differe

Author: Gerard Blokdijk
Publisher: Emereo Pty Ltd
Keywords: secrets, success, ccna
Number of Pages: 156
Published: 2007-11-21
List price: $15.95
ISBN-10: 0980459915
ISBN-13: 9780980459913

There has never been a CCNA manual like this. 100 Success Secrets is not about the ins and outs of CCNA. Instead, it answers the top 100 questions that we are asked, that we come across in forums, in our consultancy and education programs. It tells exactly how to deal with those questions, with tips never before offered in print. This book is also not about CCNA’s best practice and standards details. It introduces everything you want to know to be successful with CCNA. Samples of the content: What Should My CCNA Professional Resume Show? Sample CCNA Semester 2 F