Daniel Farb Bruce Gordon:Author-ccebook-Valuable English Books

Total Quality in Provider Practices Guidebook

Author: Daniel Farb; Bruce Gordon
Publisher: UniversityOfHealthCare
Keywords: guidebook, practices, provider, quality, total
Number of Pages: 250
Published: 2005-07
List price: $49.95
ISBN-10: 1594912335
ISBN-13: 9781594912337

Total Quality in Provider Practices is a ground-breaking work that applies the principles of Total Quality Management to heatlhcare practices in a manner that is engaging, easy, practical, and sometimes entertaining. The work consists of four major sections: Part 1 teaches the ideas, history, and statistics of Total Quality Management and Six Sigma. Part 2 teaches how they apply to healthcare practices. Part 3 gives examples of the application of Total Quality Management principles to specific issues, such as patient scheduling, delays, informed consent, Pap smears, collections, and patient co

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Advanced Sales Skills Guidebook

Author: Bruce Gordon; Daniel Farb
Publisher: UniversityOfHealthCare
Keywords: guidebook, skills, sales, advanced
Number of Pages: 298
Published: 2005-07
List price: $79.95
ISBN-10: 1594912386
ISBN-13: 9781594912382

The Advanced Sales Skills Guidebook combines the company’s funniest and most interesting sales-related courses in one affordable package in a text-only version and keeps you on the cutting edge of sales. Many of these sections are also excellent for general business and personal development training. You will learn in Internet Searches how to search the internet for maximal payback. You will take the first three of our Sales Dramatics series: Sales Body Language, Sales Humor Delivery Skills 1, Sales Humor Writing Skills 1 to learn how to develop better rapport. You will take three of ou

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OSHA Management Guidebook

Author: Bruce Gordon; Daniel Farb
Publisher: UniversityOfHealthCare
Keywords: guidebook, management, osha
Number of Pages: 264
Published: 2005-07
List price: $49.95
ISBN-10: 1594912394
ISBN-13: 9781594912399

The OSHA Management Guidebook will develop your knowledge of OSHA compliance management while teaching you how to run an OSHA program and prevent injuries. It includes the following sections: Workplace Violence, Bloodborne Pathogens, Repetitive Strain Injury, Hazard Communications, Control of Hazardous Energy, Medical Recordkeeping, OSHA Penalty Policies, and Surviving OSHA Inspections. It is a package consisting of the most important areas that an OSHA manager needs to know. (Many of these titles are also relevant for hospital OSHA and JCAHO management.) Upon completion, you will have attaine

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Laugh and Learn Sales Time and Territory Management Guidebook: Sales Time Management and Organization Skills and Sales Territory Management and Sales Software ... the Story of a Bumbling Sales Representative

Author: Daniel Farb; Bruce Gordon
Publisher: UniversityOfHealthCare
Keywords: sales, management, territory, time, story, bumbling, representative, software, guidebook, learn, laugh, organization, skills
Number of Pages: 69
Published: 2005-07-01
List price: $39.95
ISBN-10: 1594912726
ISBN-13: 9781594912726

This book is a combination of two courses on important sales skills. Why not chuckle while learning how to organize your sales day? In Sales Time Management, an effective sales manager teaches some bumbling sales reps how to manage their time better. You will learn sales time diagnostics, scheduling your work, recovering scrap time, how to maximize time with prospects, and how to minimize sales meetings. In Sales Territory Management, Hap Hazard’s and Jerry Greenhorn’s stupid questions about sales territory management enable an expert to teach them how to do it right. You will enjo

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Bloodborne Pathogens Guidebook

Author: Bruce Gordon; Daniel Farb
Publisher: UniversityOfHealthCare
Keywords: guidebook, pathogens, bloodborne
Number of Pages: 136
Published: 2005-07
List price: $29.95
ISBN-10: 1594912599
ISBN-13: 9781594912597

This in-depth look at Bloodborne Pathogens, with information on OSHA and JCAHO practices for both healthcare workers and other types of workers, starts by covering OSHA issues such as requirements, work practices, and records. It then gives extensive coverage of AIDS, Hepatitis B, Hepatitis C, and other diseases. Prevention and treatment are covered thoroughly in an easy to understand manner. 88 pages in the guidebook include a convenient reprint of OSHA regulations. Approved for national nursing contact hours--requires purchase of separate test. Those readers who wish to have an accompanying