Author: Daniel Farb
Publisher: UniversityOfHealthCare
Keywords: writing, emphasis, sales, business, grammar, including, skills, clear, guidebook, clearly, lively, interactive, introduction, thinking
Number of Pages: 60
Published: 2005-07
List price: $29.95
ISBN-10: 159491267X
ISBN-13: 9781594912672

This lively presentation of how to write clearly includes many examples of how to focus your thoughts and create clearly understood writing. It contains many of Dr. Farb’s own writing techniques and contains exercises drawn from business periodicals. You will learn how to make clear, forceful sentences, grammatical principles that affect clarity, arranging sentences into logical paragraphs, assembling paragraphs into documents, some basics of proof-reading, and how to develop clear thinking and convey it in writing. Readers will enjoy the approachable, compact, conversational style of th

Author: Daniel Farb
Publisher: University of Health Care
Keywords: program, guidebook, certificate, healthcare, care, customer
Number of Pages: 143
Published: 2005-11-01
List price: $49.95
ISBN-10: 1594912378
ISBN-13: 9781594912375

The Customer Care in Healthcare Guidebook the perfect way to learn about the human side of healthcare in an interesting and conversational manner. It combines 4 Customer Care in Healthcare titles into one package. Titles included are Reorganizing for Customer and Patient Care, Customer and Patient Care, Provider Patient Relationships, and Handling Difficult People. They focus on teaching a technique or idea followed by reinforcement and application via questions and answers. This is an excellent tool to increase an organization’s commitment to customer care. The principles behind the con

Author: Daniel Farb
Publisher: UniversityOfHealthCare
Keywords: workers, public, health, anthrax, ems, emergency, doctors, handle, threat, allied, guidebook, healthcare, officers, bioterrorism, nurses
Number of Pages: 60
Published: 2005-07-01
List price: $29.95
ISBN-10: 1594912653
ISBN-13: 9781594912658

Anthrax has already been used as an instrument of bioterror, is a significant danger now, and is usually fatal in its inhalational form. Bioterrorism Anthrax teaches you about the organism that causes anthrax, its transmission and prevention, its laboratory diagnosis, its clinical manifestations and diagnosis, its treatment, and the bioterror parameters of the disease. The book is geared to health care workers, but is clear enough for the general public to benefit. Approved for 3 national nursing contact hours--requires purchase of separate test included at the end of the book. Those readers w

Author: Daniel Farb; Bruce Gordo
Publisher: UniversityOfHealthCare
Keywords: guidebook, safety, radiation, medical, osha
Number of Pages: 62
Published: 2005-07-01
List price: $39.95
ISBN-10: 1594912408
ISBN-13: 9781594912405

Medical Radiation Safety gives OSHA information specific to hospitals and medical situations, such as safety around X-ray equipment and radionuclides. It also includes extensive material on dealing with bioterrorism and decontamination. It is comprehensive, simple, and clear. It covers medical radiation, delivery modalities, protective measures, lab safety, spills, an in-depth view of radiation fundamentals, incident response, victim care, and past catastrophes. Readers will enjoy the approachable, compact, conversational tone of the book. Approved for national nursing contact hours--requires

Author: Daniel Farb; Bruce Gordon
Publisher: UniversityOfHealthCare
Keywords: guidebook, practices, provider, quality, total
Number of Pages: 250
Published: 2005-07
List price: $49.95
ISBN-10: 1594912335
ISBN-13: 9781594912337

Total Quality in Provider Practices is a ground-breaking work that applies the principles of Total Quality Management to heatlhcare practices in a manner that is engaging, easy, practical, and sometimes entertaining. The work consists of four major sections: Part 1 teaches the ideas, history, and statistics of Total Quality Management and Six Sigma. Part 2 teaches how they apply to healthcare practices. Part 3 gives examples of the application of Total Quality Management principles to specific issues, such as patient scheduling, delays, informed consent, Pap smears, collections, and patient co

Author: Bruce Gordon; Daniel Farb
Publisher: UniversityOfHealthCare
Keywords: guidebook, skills, sales, advanced
Number of Pages: 298
Published: 2005-07
List price: $79.95
ISBN-10: 1594912386
ISBN-13: 9781594912382

The Advanced Sales Skills Guidebook combines the company’s funniest and most interesting sales-related courses in one affordable package in a text-only version and keeps you on the cutting edge of sales. Many of these sections are also excellent for general business and personal development training. You will learn in Internet Searches how to search the internet for maximal payback. You will take the first three of our Sales Dramatics series: Sales Body Language, Sales Humor Delivery Skills 1, Sales Humor Writing Skills 1 to learn how to develop better rapport. You will take three of ou

Author: Bruce Gordon; Daniel Farb
Publisher: UniversityOfHealthCare
Keywords: guidebook, management, osha
Number of Pages: 264
Published: 2005-07
List price: $49.95
ISBN-10: 1594912394
ISBN-13: 9781594912399

The OSHA Management Guidebook will develop your knowledge of OSHA compliance management while teaching you how to run an OSHA program and prevent injuries. It includes the following sections: Workplace Violence, Bloodborne Pathogens, Repetitive Strain Injury, Hazard Communications, Control of Hazardous Energy, Medical Recordkeeping, OSHA Penalty Policies, and Surviving OSHA Inspections. It is a package consisting of the most important areas that an OSHA manager needs to know. (Many of these titles are also relevant for hospital OSHA and JCAHO management.) Upon completion, you will have attaine