Author: Andrew Griffiths
Publisher: Allen & Unwin
Keywords: customers, ones, series, new, attract, satisfy, ways, really
Number of Pages: 256
Published: 2007-04-01
List price: $14.95
ISBN-10: 1741750083
ISBN-13: 9781741750089

Full of practical tips to improve customer service and maintain a level of excellence, this resource helps businesses attract new customers and keep regular customers coming back. Suggestions include understanding customers, using a personalized approach, managing customers over the Internet and telephone, overseeing internal customer service, and stepping in when things go wrong. Helpful tips, such as giving regular customers a contact number for outside normal business hours, offer great ideas for speeding up customer-service transactions for busy owners and managers. Also included are check

Author: Andrew Griffiths
Publisher: Allen & Unwin
Keywords: customers, ones, series, new, attract, satisfy, ways, really
Number of Pages: 272
Published: 2003-07-01
List price: $14.95
ISBN-10: 1865087440
ISBN-13: 9781865087443

Full of practical tips to improve customer service and maintain a level of excellence, this book will ensure that regular customers return and new customers will be attracted to the business. Suggestions include understanding customers, using a personalized approach, managing customers over the Internet and telephone, overseeing internal customer service, and stepping in when things go wrong. Tips on giving customers a contact number for outside normal business hours and ideas for speeding up customer service transactions can be located and read quickly and are accompanied by illustrative anec

Author: Andrew Griffiths
Publisher: Allen & Unwin Pty., Limited (Australia)
Keywords: business, market, ways
Number of Pages: 252
Published: 2001-03
List price: $15.95
ISBN-10: 1865083860
ISBN-13: 9781865083865

Simple, practical marketing ideas, most of which can be implemented at low cost, are provided in this source of inspiration for small business owners who want to be proactive about marketing their business. All of the marketing techniques are proven and used around the world, yet they do not require a lot of time or special skills. This book helps professionals identify how to create customer loyalty programs, generate free ’word of mouth’ advertising, promote their business from the outside in, develop a strong corporate image, and get results fast. Business owners are encouraged

Author: Andrew Griffiths
Publisher: Allen & Unwin
Keywords: business, bulletproof
Number of Pages: 181
Published: 2010-03-31
List price: $14.95
ISBN-10: 1741759897
ISBN-13: 9781741759891

Andrew Griffiths teaches how to adopt some fundamental philosophies to change one’s life and make a business prosper. The advice offered in this book is simple and real, and comes in the form of easy-to-follow and easy-to-implement tips for the business owner. Reflecting the very best of what a street-smart success story has learned along the way, Bulletproof Your Business Now will inspire business owners to take action and fight for their business whenever times get tough.

Author: Andrew Griffiths
Publisher: Allen & Unwin
Keywords: ways, business, boost
Number of Pages: 256
Published: 2006-08-01
List price: unknow
ISBN-10: 1741750067
ISBN-13: 9781741750065

Authors:Andrew Griffiths, Wayne Toms,
Publisher: Allen & Unwin
Keywords: ways, business, series, marketing, network, build, successful
Number of Pages: 248
Published: 2010-03-30
List price: $16.95
ISBN-10: 1741149592
ISBN-13: 9781741149593

The concept of network marketing is sound: build relationships with like-minded people and sell quality products and services within this network. Some people make amazingly high incomes from their network marketing businesses, while others unexpectedly fall by the wayside. Why do some fail while others prosper? This insightful business guide gives smart, practical tips on how to succeed at network marketing. It explains simple and commonsense ways to treat any network marketing business like a mainstream business. By taking away the mystery, it illustrates in easy-to-master terms how anyone c

Authors:Andrew Griffiths, Tim Lowes, Jeremy Henning,
Publisher: Springer
Keywords: handbook, anesthesia, hospital, pre
Number of Pages: 102
Published: 2010-09-10
List price: $39.95
ISBN-10: 1849961581
ISBN-13: 9781849961585